DFW Solid Concrete ("we," "us" or "our") is a concrete contractor based at 10210 Monroe Dr, Dallas, TX 75229. This Privacy Policy explains what information we collect when you visit dfwsolidconcrete.com, request an estimate, or respond to one of our ads, and how we use and protect it.
Information we collect
Information you give us
When you fill out an estimate form on our website, call, text or email us, or submit a lead form in one of our Facebook or Instagram ads, you may share:
- Your name
- Your phone number and email address
- Your city and, for an on-site estimate, your property address
- The service you are interested in and details about your project
- When you would like to start the project
- Photos or other information you choose to send us
Information collected automatically
Like most websites, our site and the services it uses may automatically collect basic technical information when you visit, such as your IP address, browser and device type, the pages you view and the date and time of your visit. This may be collected through server logs, cookies and similar technologies.
Information from ad platforms
If you submit a lead form in one of our ads on Facebook or Instagram, Meta shares the information you entered in that form with us. Meta's own privacy policy governs how Meta collects and uses information on its platforms.
How we use your information
We use the information we collect to:
- Respond to your questions and estimate requests
- Schedule and carry out on-site estimates and projects
- Prepare written estimates, invoices and project records
- Follow up about your project and, after it is done, ask about your experience
- Run, maintain and improve our website and advertising
- Protect our website from spam, fraud and misuse
- Comply with legal obligations
Calls, texts and emails
If you give us your phone number or email address, we may contact you by phone, text message or email about your estimate request or project. We do not send marketing text messages unless you have agreed to receive them. You can ask us to stop contacting you at any time by replying STOP to a text message, replying to an email, or calling us at (972) 922-8156. Message and data rates may apply.
We do not sell your information
We do not sell or rent your personal information to anyone.
When we share information
We share information only as needed to run our business, including with:
- Service providers who help us operate, such as our website host, email and phone providers, and scheduling or bookkeeping tools. They may use your information only to provide services to us.
- Advertising and analytics providers, such as Meta and Google, as part of running and measuring our ads and website.
- Legal and safety reasons, when required by law, or to protect our rights, our customers or others.
- Business transfers, if our business is sold or reorganized, in which case information may transfer to the new owner.
Cookies and third-party services
Our website uses services from other companies that may set cookies or receive basic technical information from your browser when a page loads. These include Google Maps (for the maps on our site) and Google Fonts (for the lettering on our site), and may include website analytics and advertising tools such as the Meta Pixel. These companies handle that information under their own privacy policies.
You can block or delete cookies in your browser settings. Some parts of the site may not work as well if you do.
How long we keep information
We keep your information for as long as we need it to respond to you, complete and support your project, keep business and tax records, and meet legal requirements. When we no longer need it, we delete it or keep it in a form that no longer identifies you.
How we protect information
We use reasonable measures to protect the information you share with us. No website, email or electronic storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You can contact us at any time to:
- Ask what personal information we have about you
- Ask us to correct information that is wrong
- Ask us to delete your information, unless we need to keep it for legal or business records
- Ask us to stop calling, texting or emailing you
Depending on where you live, you may have additional rights under state law. We will respond to requests as required by applicable law. We may need to confirm your identity before acting on a request.
Children's privacy
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Links to other websites
Our site links to other websites, such as Facebook, YouTube and Google Maps. We are not responsible for how those sites handle your information, so please review their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page.
Contact us
If you have questions about this Privacy Policy or want to make a request about your information, contact us:
DFW Solid Concrete
10210 Monroe Dr, Dallas, TX 75229
Phone: (972) 922-8156
Email: info@dfwsolidconcrete.com